This page answers the question most people ask in the last minute before they order: does a hair-sample intolerance screen actually work? The honest answer has two halves and we will give you both. Hair screening is not a validated diagnostic method, it is not endorsed by the NHS, NICE, the British Dietetic Association or Allergy UK, and published critical reviews of hair and bioresonance testing have found that it does not reliably identify food intolerances. What it does produce is a structured shortlist — and a shortlist is what turns a six-week elimination diet from an impossible guessing game into something you can actually run. Everything below explains exactly where that line sits, so you can decide with the facts in front of you rather than after the fact.
We are a business selling a screen, so you are right to discount what we say about it. Here is the position anyway, put as plainly as we can manage.
Hair-sample and bioresonance-style intolerance screening has not been shown to work in the way a clinical test is expected to work. Reviews published in the scientific and dietetic literature have looked at commercial intolerance testing of this kind and reported the same broad findings: the results do not reliably match what people actually react to, different samples from the same person can return different item lists, and there is no established biological mechanism that would explain how a food intolerance leaves a readable signature in a strand of hair. None of the UK bodies that assess this sort of thing — the NHS, NICE, the British Dietetic Association, Allergy UK — endorse it. Several of them advise explicitly against relying on commercial intolerance tests.
We are not going to argue with any of that, because it is correct, and because a company that argues with the evidence is telling you something about itself. The useful question is not “is the screen accurate?” It is “what is a shortlist worth, if a shortlist is all it is?” That question has a real answer, and we come to it below.
Accuracy is measured against a reference standard: a test is accurate if it agrees with something already known to be true. For food allergy, that reference exists — specific IgE, skin-prick testing and supervised food challenge, all arranged through a clinician. For food intolerance, it largely does not. There is no single blood marker, scan or biopsy that establishes an intolerance for most foods. The nearest thing to a reference standard is a carefully run elimination followed by structured reintroduction, ideally supervised by a dietitian, and that is a process, not a laboratory value.
So when any company — us included — quotes an accuracy percentage for an intolerance test, ask what it was measured against. We do not quote one, because we cannot defend one. What we can tell you is what the screen physically does, what it cannot do, and what you would need to do yourself to learn anything trustworthy.
The hair you post to us is dead. The living part of hair is the follicle beneath the scalp; once the shaft has grown out, it is keratin — a structural protein, no longer metabolically active, with no blood supply, no immune activity and no ongoing chemistry connected to your digestion.
Hair analysis does have legitimate laboratory uses. Because the shaft grows steadily and locks in some substances that circulate in the blood while it is forming, hair can be used to look at exposure to certain drugs or heavy metals over a period of months. That is a real mechanism: a substance was in the bloodstream, and traces of it were deposited into the growing shaft.
Food intolerance is not that kind of thing. An intolerance is a difficulty processing a food — typically involving enzymes, gut transit, fermentation or the way your body handles particular compounds. None of those processes deposit a food-specific marker into a strand of hair, and no published work establishes that they do. So the honest description of what our lab does is this: it uses your sample in a proprietary, non-diagnostic bioresonance process to generate a reference list at a defined threshold. That list does not measure bodily reactions or establish an intolerance. That list is an output of a screening device. It is not a measurement of your digestive system, your enzymes, your gut bacteria, your antibodies or your immune response, and it should not be read as one.
Because of a practical problem the evidence does not solve for you.
If you suspect food is involved in how you feel, the recommended approach is elimination and reintroduction. But an ordinary adult diet contains several hundred distinct ingredients across a week, and food reactions can be delayed by hours — which means working backwards by memory across three meals and a dozen ingredients rarely lands anywhere. Faced with that, most people do one of three things: cut out one obvious food, notice nothing, and give up; cut out a large group of foods at once, feel something change, and never find out which part mattered; or do nothing at all, for years.
A shortlist changes the shape of the task. Instead of “which of several hundred things?”, you have a defined set of items to remove for six weeks and reintroduce one at a time. That is a task with a beginning and an end. It is not a more accurate task — the shortlist did not come from a validated method — but it is a tractable one, and a tractable plan that gets finished teaches you more than a perfect plan you never start.
This is the whole honest proposition. You are buying a structured starting point and a framework for self-observation, at £49 for the Gold screen, £65 for Platinum, £37 for Silver, £74 for a couples pair or £125 for a family set, with an optional personalised meal plan at £10 to make the six weeks easier to actually eat through. What you are not buying is a verdict about your body.
We have been trading since 2017 and are rated 4.0/5 on Google. The rating describes customer experience; it is not evidence that the reference service measures bodily reactions or works as a diagnostic test.
If most of those are true, a shortlist is likely to be worth £49 to you. If what you actually want is a definitive answer about a specific symptom, no hair screen will give you that, and we would rather say so now than take your money.
The report is the smaller half of this. The elimination is the part that generates evidence about you, so run it as an experiment rather than a diet.
If the diet is becoming narrow, stressful or difficult to sustain, stop and speak to a GP or a registered dietitian. Long-term restriction has its own costs, and no shortlist is worth an unbalanced diet.
Given everything above, the reasonable question is why you would risk £49 on an unvalidated method at all. The guarantee is our answer to that, and its conditions are the point rather than the small print.
Follow your plan for at least six weeks, keep a simple food diary while you do it, and if you are no better off, email us within 90 working days and we will refund you in full. The conditions exist because the six weeks are where any change would come from — the report only tells you where to start. Asking for the diary is not an obstacle course; it is the only way either of us can tell what actually happened.
What that arrangement means in practice: the cost of finding out is your time and attention, not your money. We keep your records for six months, so a resend or a query inside that window is straightforward. If you run the plan properly and nothing improves, you have lost nothing financially, and you have learned that those particular items were not the story — which is genuinely worth knowing.
Not as a diagnostic test, no. There is no robust evidence that hair screening can identify which foods you are intolerant to, and no UK health body endorses it. It works as a shortlist generator: it gives you a defined set of items to test on yourself through elimination and reintroduction. Whether that is worth £49 depends on whether a starting point is what you are missing.
Because the practical problem is real even though the test is not diagnostic. People need a place to begin, and a structured plan they finish beats an unstructured one they abandon. We sell it on that basis, we say so on every page, and we refund people who follow the plan and get nothing from it. What we will not do is describe it as something it is not.
Not necessarily. Repeat testing of this kind has been reported to produce differing item lists from the same person, and we would rather you heard that from us. It is one more reason to treat the report as a prompt for exploration and to trust your six-week findings over the printout.
No. It lists entries generated by the proprietary, non-diagnostic process; it does not establish cause, and it does not test for any medical condition. If you have persistent symptoms you want explained, that is a conversation for your GP, who can consider causes a hair screen has no view of at all.
No to both. Allergy is assessed with specific IgE blood tests, skin-prick testing or a supervised challenge; coeliac disease requires specific blood tests and confirmation arranged through your GP, and you should not remove gluten before that testing because doing so can affect the results. If you suspect either, see your GP rather than ordering a screen.
We screen from age 6 upwards. In practice, we would encourage you to involve your GP or a paediatric dietitian before restricting a child’s diet at all — growing children have less room for a narrowed diet than adults do, and a shortlist is not a reason to skip that conversation.
Nine or ten strands of hair, a few centimetres long, snipped from the crown or nape. There is no kit to wait for: after you order we email the instructions, and you post the strands to our UK lab yourself in an ordinary envelope. Your report follows within 3 working days of the sample arriving.
When to speak to your GP. This is a non-medical wellness screen. It is not a diagnosis, not an allergy test, not a coeliac test, and not a validated method for detecting food intolerances — and it is never a substitute for professional care. Please see your GP if you have persistent or severe symptoms, unexplained weight loss, blood in your stool, difficulty swallowing, a change in bowel habits, or any symptom that worries you, and before making significant dietary changes if you are pregnant, breastfeeding, taking medication, managing an existing condition, or considering restricting a child’s diet. If you have ever had a sudden severe reaction to a food — swelling, breathing difficulty — treat that as urgent and seek proper allergy testing through your GP or an allergy clinic.
More: Food Intolerance Guides